About Us

Our Store and Service Standards

For customer confidence in our store and service standards, the following rule applies: melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

For practical reference regarding our store and service standards, the requirement is as follows: our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

How to Reach Us

For dependable guidance on how to reach us, we apply this requirement: contact support@melinterrace.shop or 512-779-9280 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Our Product Focus

When reviewing our product focus, customers should understand that size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinterrace.shop

Phone: 512-779-9280

Physical address: 4519 Sundown Ln, Memphis TN 38109, United States