Payment Policy

About Credit/Debit Card

For transparency around about credit/debit card, customers should understand that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.

For transparency around about credit/debit card, the applicable standard is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.

Contact

For an accurate overview of contact, the requirement is as follows: payment questions may be sent to support@melinterrace.shop or 512-779-9280 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Authorization and Security

In connection with authorization and security, customers should understand that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not store complete card numbers or card security codes.

When reviewing authorization and security, the following rule applies: a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Billing, Taxes, and Refunds

In connection with billing, taxes, and refunds, the requirement is as follows: customers must provide accurate billing and contact information. Applicable taxes are collected as required by law.

For dependable guidance on billing, taxes, and refunds, the controlling expectation is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions may require additional posting time.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinterrace.shop

Phone: 512-779-9280

Physical address: 4519 Sundown Ln, Memphis TN 38109, United States