Terms of Service

Use of the Store

To explain our approach to use of the store, the following rule applies: these Terms govern use of melin and purchases from this U.S.-market online store. Customers must provide accurate account, billing, delivery, and contact information.

Orders and Cancellation

For an accurate overview of orders and cancellation, our service position is that we may review, limit, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

In connection with orders and cancellation, customers should understand that an order may be cancelled before shipment when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Shipping, Returns, and Refunds

To make our requirements clear for shipping, returns, and refunds, this policy confirms that standard U.S. shipping is free. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

For a concise explanation of shipping, returns, and refunds, please note that eligible no-reason returns and exchanges are accepted within 30 days after delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Products

To keep customer expectations clear about products, the controlling expectation is that product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information must be reviewed on the applicable product page and is not replaced by these Terms.

Payments and Taxes

For practical reference regarding payments and taxes, customers should understand that prices and payments are in USD unless checkout expressly states otherwise. Applicable taxes are collected as required by law.

Contact

To explain our approach to contact, we apply this requirement: questions may be sent to support@melinterrace.shop or 512-779-9280 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinterrace.shop

Phone: 512-779-9280

Physical address: 4519 Sundown Ln, Memphis TN 38109, United States